Terms and Conditions
Effective Date: August 7, 2026
Welcome to My Legacy Vault. These Terms and Conditions (“Terms”) govern your access to and use of the My Legacy Vault website, services, memberships, and related features. By creating an account, purchasing a membership, or using our website, you agree to these Terms.
If you do not agree with these Terms, please do not use our services.
1. About My Legacy Vault
My Legacy Vault is an online storytelling platform designed to help individuals and families preserve their personal histories, memories, photographs, documents, audio recordings, and other legacy materials.
Our goal is to provide a secure environment where members can create and organize meaningful stories for future generations.
2. Eligibility
You must be at least 18 years old to create an account or purchase a membership.
By using this website, you represent that:
- the information you provide is accurate;
- you have the legal authority to enter into this agreement;
- you will comply with all applicable laws.
3. Membership Plans
Membership features vary by subscription level.
Plans may include:
- Story creation
- Guided writing prompts
- Photo uploads
- Document uploads
- Audio recordings
- Family collaboration
- Legacy book creation
- Additional premium services
Features may change as My Legacy Vault continues to improve.
4. Subscription Billing
Memberships are billed according to the subscription plan selected at checkout.
Subscriptions automatically renew unless canceled before the next billing cycle.
You may cancel your subscription at any time through your account settings.
Cancellation stops future billing but does not automatically generate refunds for prior charges unless required by law.
5. Refund Policy
Unless otherwise stated during a promotional offer, membership fees are generally non-refundable after payment has been processed.
If you believe you were charged in error, please contact us promptly so we can review your situation.
6. Ownership of Your Content
You retain full ownership of every story, photograph, recording, document, and other material you upload or create.
We do not claim ownership of your personal memories or creative work.
By uploading content, you grant My Legacy Vault a limited license solely to:
- store your content,
- display it within your account,
- process it for requested services,
- generate legacy books or other products you request,
- maintain backups necessary to operate the service.
This license ends when your content is permanently deleted, except where retention is required by law or necessary for backup recovery.
7. User Responsibilities
You agree not to upload content that:
- infringes another person’s copyright;
- violates privacy rights;
- contains unlawful material;
- promotes illegal activity;
- contains malware or harmful software;
- attempts to interfere with the operation of the website.
You are responsible for maintaining the confidentiality of your account credentials.
8. Family Contributions
Some membership plans allow multiple family members to contribute stories.
Each contributor is responsible for the content they submit.
The account owner is responsible for managing contributor access.
9. Intellectual Property
The My Legacy Vault name, logo, website design, guided prompts, instructional materials, graphics, branding, and software are the property of My Legacy Vault unless otherwise noted.
These materials may not be copied, reproduced, or redistributed without written permission.
10. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
Please review that policy to understand how your information is collected, stored, and protected.
11. Availability of Service
We strive to provide uninterrupted access to My Legacy Vault.
However, we cannot guarantee continuous availability.
Temporary interruptions may occur due to:
- maintenance,
- software updates,
- security improvements,
- technical issues beyond our control.
12. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information.
However, no online service can guarantee absolute security.
Users are encouraged to use strong passwords and protect their login credentials.
13. Account Suspension or Termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the platform.
Termination does not affect your responsibility for outstanding payments.
14. Disclaimer
My Legacy Vault provides tools for preserving personal stories.
We do not guarantee:
- uninterrupted service,
- permanent availability,
- error-free operation,
- compatibility with every device or browser.
The service is provided “as is” and “as available.”
15. Limitation of Liability
To the fullest extent permitted by law, My Legacy Vault shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website or services.
Our total liability shall not exceed the amount paid by you during the twelve months preceding the event giving rise to the claim.
16. Changes to These Terms
We may update these Terms from time to time.
When significant changes are made, we will update the Effective Date and post the revised Terms on this page.
Continued use of the service after changes become effective constitutes acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Florida, United States, without regard to conflict-of-law principles.
18. Contact Us
If you have questions regarding these Terms, please contact us through the contact page on the My Legacy Vault website.
Thank you for trusting My Legacy Vault with your stories. We are honored to help preserve your legacy for generations to come.